Our patients are our first priority and we want to assure that you get the highest standard of care at Mid-City Smiles. We are constantly working with the insurance companies to renegotiate fees and assure that the services provided in our office are processed at the maximum benefit for our patients and doctors.
Feel free to email BILLING@MIDCITYSMILES.COM with any insurance questions/concerns.
NETWORK STATUS UPDATES
We will do our best to add any information we have about our insurance relationships below. Feel free to email billing@midcitysmiles.com with any specific questions or if you don’t see your insurance listed. Updated 11.15.2024
In-Network
- Aetna
- Standard, Reliance, Principal, Renaissance, Ameritas, Meritain, Christian Brothers, Ebix, and more…
- BCBS – Louisiana only
- Cigna
- APWU, Health Plan, Seafearers, SHBP, and more…
- Delta Dental – all states
- Dina/Ochsner Health Plan
- Humana – regular plan, NOT EPO/FEDVIP
- SunLife/DHA
- Mutual of Omaha, Equitible, Cypress
- United Concordia
- United Health Care
- Lincoln, Freedom Life, Beam, People’s Health, and more…
Out-of-Network
- Medicaid– even if we are in-network with your Medicaid sponsor (UHC, etc…) the Medicaid benefits do not apply to our location.
- MetLife – mostly pays same percentages with no issues
- MetLife FedVip – some plans make the patient responsible for the difference.
- GEHA – some plans make the patient responsible for the difference.
- Humana EPO FedVip – does not pay our office at all.
- Guardian – mostly pays same percentages with no issues.
- BCBS FEP – pays the patient directly, so we will collect fee in office and patient will get the check for the insurance portion at their home.
- BCBS not LA and their sub companies: Anthem, Envolve, Care First- mostly pays same percentages with no issues. Some plans make the patient responsible for the difference.
- Unum– mostly pays same percentages with no issues. Some plans make the patient responsible for the difference.
- AlwaysCare/Starmount – mostly pays same percentages with no issues. Some plans make the patient responsible for the difference.
Out-of-Network? What this means for you:
With many plans, it has become increasingly difficult to practice as in-network providers and continue to provide the high quality of care that we value and promise to our patients. So, rather than lower the high standards that we have maintained since we have opened, we have chosen to go out of network with a few of the deeply discounted plans.
- We will continue to file your insurance claims and accept payments directly from carriers. In most cases your coverages are at the same percentages as in-network.
- You can DEFINITELY continue to receive your dental care at our office!
- If you have any questions, we would love the opportunity to review your plan with you and make sure that you fully understand how this might or might not impact you. We are also available to discuss your specific treatment plan, if you are still in the middle of completing your outstanding treatment.
- We appreciate your loyalty, and hope that this has only a positive impact on your dental care.